Confirming Your Order from Email
Access your order and confirm your details within a couple of minutes. Once you get a quote from Juno (our email quoting tool that automatically responds when you reach out to orders@oway.io), this guide will walk through confirming and ensuring all the details are correct.
Quote Submission via Juno
After sending a quote request to orders@oway.io, making sure to include:
| Example of a perfect quote request: |
You will receive a quote from Juno, our email quoting tool. |
Click on the link to confirm your details on our website.
Please note: Juno cannot confirm order details via email so rather than responding "This is confirmed" via email, you can easily confirm your shipment following these steps.
Logging into Oway
Once you've clicked on the link, you'll be prompted to log in. If you've shipped with us before, you already have an account, but can't remember your login, click I forgot my password to reset your password.
Once you've reset your password, you can click on the link from Juno and it will take you to the Order Confirmation page.
Finalizing details
Now you're at the exciting part, finalizing your Oway Order!
Once you've clicked on the Juno link, it will bring you to this screen where you can Edit Details in the top right corner. | |
You can then confirm:
|
Enter Pick Up & Delivery Details
Make sure to enter Business Name, Address, Contact Information & Contact Phone Number.
Then select:
Accessorials (liftgate, limited access, etc.)
Operating Hours
Pick up ASAP or select pickup date if you don't want it picked up today
And finalize by clicking Save Change
Confirm Final Details
As a last step, check:
Accessorials
PO or Reference Number
Then click I affirm that all the above details of this order are correct and finally, click Confirm and you're done!
You're done!
Now give us a bit of time to get your shipment matched with the perfect truck and once it's matched, you will get sent your Bill of Lading and Shipping Label to your email. Please make sure to Print the Shipping Label and attach it to your pallet.